गुरू ब्रह्मा गुरू विष्णु,गुरुदेवो महेश्वरा गुरु साक्षात परब्रह्म,तस्मै श्रीगुरुवे नमः
Maharaj Ji Sewa Trust takes your privacy seriously and treats all financial information about any transaction you have with the Foundation as highly confidential. In addition, Maharaj Ji Sewa Trust does not share e-mail addresses or phone numbers of any of our donors or constituents.
The Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with Maharaj Ji Sewa Trust, we maintain the following policies:
To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organisations and causes they are asked to support, we assure the following :
What information we collect
We use personal information collected from donors for the purposes of processing payments and communicating with donors about Maharaj Ji Sewa Trust as well as conducting the fundraising and other operations of Maharaj Ji Sewa Trust. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check.
Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.
To provide donors the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, collocation facilities and bandwidth providers as well as organisations that help non-profit organizations with fundraising.
How we use that information
Donor Data may be used for these kinds of purposes:
Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.
We use data gathered for payment processors and other service providers only for the purposes described in this policy.
We are committed to protecting donor personal information from unauthorised access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.
We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.
We seek to retain donor-related information only as needed to fulfil the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the India may require us to keep contact information and contribution level of donors on file.
You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.
Maharaj Ji Sewa Trust has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Maharaj Ji Sewa Trust expects that all donors will exercise due care and diligence while making donations. Maharaj Ji Sewa Trust also recognizes that a donation may be made erroneously or donors may change their mind. Maharaj Ji Sewa Trust will examine request for refund of donation and endeavor to make the refund. Maharaj Ji Sewa may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Maharaj Ji Sewa Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Maharaj Ji Sewa Trust office within 7 (Seven) days from the date on which you made the donation i.e.:
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done